FAQ

Foire aux questions.

Category: US

Pleaser send your request to your usual reseller or send an email to adv@sokien.com

Category: US

We recommend the Chrome browser for the best user experience of the admin portal.

Please note that Safari 15.1 on MacOS Monterey is currently not supported.

Caption :
√ Optimal user experience, all features are validated
◊ Issue could occurs on some features**
⊗ Main features are not validated, this browser is not recommended
? No test have been yet performed

** Main issues are CSV data export and PDF export features. However, receive the PDF report by email is a validated workaround.


Chrome

Versions \ OS

Windows

Apple – Mac

Linux

86 √ (Zorin/Chromium)
85 ? ?
78 ? ?
70 ? ?
59 ? ?
51 ? ?
40 ? ?

 

Firefox

Versions \ OS

Windows

Apple – Mac

Linux

82.0 ? ?
81.0.2     √ (Zorin)
80.0.1    
70.0.1    
69.0.3 ?  
60    
50    

Microsoft Edge

Versions \ OS

Windows

Apple – Mac

Linux

44.18362 N/A  
       
       
       

Microsoft Internet Explorer

Versions \ OS

Windows

Apple – Mac

Linux

IE 11 N/A  
       
       
       

Opera

Versions \ OS

Windows

Apple – Mac

Linux

65 ? ?
       
       
       

Safari

Versions \ OS

Windows

Apple – Mac

Linux

15.1

  X  

12

   
11    
5.1.7    
       

 

* Tests on iPad 4, iPadPro 9.7 & 12.9 have confirmed a perfect user experience.

Tests on iPhone XS & iPhone 8 have shown minor issue on some features.

Tests on Samsung galaxy tab s10.5, Note 4 & S7 have confirmed a perfect user experience.

Category: US

Go on the web site http://adminportal.shirudo.fr. You will be automatically redirected to https://adminportal.sokien.com.

Tip: Save the https://adminportal.sokien.com link in your browser favorites to open the administration portal quicker.

Category: US

Run the expected report, generate a PDF, then print the report from your usual PDF reader.